PREÂMBULO

1.º These general conditions of sale are agreed between JaliAura, headquartered at … Address …, and people who wish to make purchases through the website JaliAura.com hereinafter referred to as “user”.

2. The parties agree that purchases made through the website JaliAura.com will be regulated exclusively by this contract excluding any conditions previously available on the website.

ARTICLE 1 – OBJECT

1. The present general conditions of sale are intended to provide and define all the necessary information to the user about the ordering, sale, payment and delivery modalities of purchases made on the JaliAura website. with .

2. These conditions regulate all the steps necessary to place the order and guarantee the follow-up of this order between the contracting parties.

ARTICLE 2 – ORDER

1. The user places his order by completing the purchase process presented on the JaliAura.com website, adding the product (s) or service ( s) that you want to order from the shopping basket.

2. To send your order, the user must:
a) Register at JaliAura.com , providing the information requested therein;

b) Log in (providing a combination of email and password chosen by the user when registering);

c) Complete the information and choose the options available to you throughout the order completion process (delivery and billing address, shipping method, payment method, as well as such as the TIN and the name that, for tax purposes, you want to appear on the invoice).

3. The final confirmation of the order by the user is equivalent to full and complete acceptance of the prices and description of the products available for sale, as well as these General Conditions of Sale, which will be the only ones applicable to the contract thus concluded.

4. JaliAura will honor orders received online only up to the limit of available stocks. In the absence of product availability, JaliAura undertakes to inform the user as soon as possible.

5. The data contained in the invoice are the sole responsibility of the user. The invoice once issued cannot be reissued with changes.

6. The order requests are valid for 5 (five) days, except if the order is registered under a promotional campaign that sets a different term, it is not possible to guarantee prices, discounts, promotions and offers beyond this term. If payment is not received by our services within that period, the order cannot be validated. Any amount received after this date will be used in a new order.

ARTICLE 3 – PAYMENT

1. On the JaliAura.com website, JaliAura offers the user the following payment methods:

a) Transfer.

ARTICLE 4 – DELIVERY

1. Delivery of orders will depend on the destination country as well as the shipping company.

2. Shipping costs are added to the order, which is automatically calculated in the purchase process, by indicating the country of destination.

ARTICLE 5 – PRICES

1. Prices must be understood in Euros, with taxes and fees included, taking into account the VAT in force at the time of payment of the order.

2. If there is an increase in the price of any product, the user will be informed immediately, being able to choose to receive your order (by paying the difference) or to proceed with its cancellation.

ARTICLE 6 – CANCELLATION AND EXCHANGES

1. The cancellation or exchange process is handled on a case-by-case basis by JaliAura. The request must arrive in writing to the contact email shop@jaliaura.pt, within 5 (five) days after ordering, with the instructions for cancellation or exchange of goods answered and defined by JaliAura, by the same means of communication.

2. Products for exchange must be in sales condition, that is, in the same condition in which they reached the user’s hands, without any anomaly or damage.

3. If the value resulting from the exchange of products for an order is lower or higher than the initial value of the same, the conditions of settlement will be indicated by JaliAura.

ARTIGO 7 – POLÍTICA DE PRIVACIDADE

O tratamento dos seus dados é feito no cumprimento da legislação sobre a proteção de dados pessoais. Os mesmos, sujeitos a tratamento informático, constarão na(s) base(s) de dados da JaliAura e destinam-se ao registo e apresentação de outros produtos e serviços, bem como informação institucional, a disponibilizar pelas mesmas.

O seu fornecimento é facultativo e é garantido, nos termos da lei, o direito de acesso, retificação e anulação de qualquer dado que lhe diga diretamente respeito, pessoalmente ou por via escrita, diretamente para o endereço constante na página inicial deste site.

Para saber mais informações acerca deste assunto, consulte a informação sobre a Política de Privacidade.